Entrepreneurship & Business

Call centers are notorious for having high attrition rates. Data from contactbabel.com revealed that the mean annual contact agent attrition rate in 2017 was 30 percent.  The good news is that call center agents are more likely to stay when they’re happy. The question now is, how can managers and leaders keep their agents happy? We’ve put together […]

You can be a good business owner and effectively introduce your brand to the market. But to sustain your company or even grow it, you need to be good at financial management, as well. Otherwise, you’ll run the risk of falling into bad financial habits and harming your business. Here are some financial tips that

If you find yourself gravitating toward building a business, you need to be prepared for a lot of things. You need to put in hours and hours of research and studies to make sure that you are entering the battle equipped with all the necessary knowledge. Going in blind will have you rely more on

Personal businesses are booming nowadays. If you have an artistic skill worth capitalizing on, then you could probably start a business on your own. However, you have to proceed with caution — without the right tools to complement your craft, then you’re bound to fail before you even break even. If you have these skills,

An eCommerce business can be lucrative, but you have to be careful when deciding how you are going to spend your budget. One of the things that you might be wondering about is whether you need to use professional product photos. How can professional product photographs help your online business? Are they worth it? Before

As a consumer, do you think about a store’s return policy before you buy an item? More than 66% of respondents in a survey say that they look at the return policy before making a purchase. That speaks a lot about the value of consumerism that we now see. People are smarter with their money. They don’t

Businesses left and right are now taking their processes to the next level. Instead of relying on paper and prints, many have switched to a paperless system. This does not necessarily mean that they no longer make use of printed documents. But why would you go with the trend and start embracing digital documentation? When

In this day and age of mobile use, are people still reading books? The answer is yes! According to Statista, Americans bought more than 650 million books in 2019. E-book revenue, meanwhile, reached $12.32 billion. Audiobooks fared well, too, by earning $940 million. Even better, you can now explore self-publishing book printing.  This method allows

If you’re a business owner or a professional in a demanding industry, it can sometimes be difficult to manage all your tasks at hand. The volume of work and busy schedules can become overwhelming, and there are times when you unintentionally miss some appointments or neglect to accomplish important work. Every CEO needs to have

Many businesses are stepping up their efforts to create strong digital marketing campaigns in today’s smartphone-dominated world. Modern consumers not only have a mobile device accessible all the time, but they have also increasingly come to rely on the internet and social media for product information and consumer reviews, making it vital for any business