Entrepreneurship & Business

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Communicate with Intent and Engage Your Consumers in an Uncertain World

We certainly seem to be living through a period of turbulence. The pandemic tends to grab the spotlight, but numerous instances of political instability preceded it. The US-China trade war and Brexit are two such high-profile events with significant and unpredictable economic repercussions. It’s amid this climate that businesses must seek to stabilize and find […]

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What to Give Employees so They Can Be Productive at Home

With the current pandemic forcing us to practice physical distancing, most offices are now working from home. To keep your employees productive, here are the things you need to give them. Due to the current COVID-19 crisis, many office-based companies are now working remotely. While this set-up has its unique challenges, such as technical issues

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How You Can Lead Your Office to a Post-COVID-19 World

The world is coming back to normal after the novel coronavirus has forced many countries to shut down their economies and ask citizens to stay at home for their own safety. Many have started lifting restrictions, allowing more activities even in cities hardest hit by the deadly virus. While businesses are opening up, many have

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Reducing Turnover by Keeping Call Center Agents Happy

Call centers are notorious for having high attrition rates. Data from contactbabel.com revealed that the mean annual contact agent attrition rate in 2017 was 30 percent.  The good news is that call center agents are more likely to stay when they’re happy. The question now is, how can managers and leaders keep their agents happy? We’ve put together

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Entrepreneur

Making Money with Art: What Creative Entrepreneurs Need to Succeed

Personal businesses are booming nowadays. If you have an artistic skill worth capitalizing on, then you could probably start a business on your own. However, you have to proceed with caution — without the right tools to complement your craft, then you’re bound to fail before you even break even. If you have these skills,

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Customer Returns Can Be Great for Your Business and Here’s the Proof

As a consumer, do you think about a store’s return policy before you buy an item? More than 66% of respondents in a survey say that they look at the return policy before making a purchase. That speaks a lot about the value of consumerism that we now see. People are smarter with their money. They don’t

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